Safeguarding
The Foundation's commitments to protect children, vulnerable adults and anyone who raises a concern.
Wannan abun ciki bai samu a harshenka ba tukuna. An nuna shi da Turanci.
1. Zero tolerance
AN-NUSRAH does not tolerate abuse, exploitation, harassment or discrimination by staff, volunteers, partners or representatives. Concerns are taken seriously regardless of who is involved.
2. Safer recruitment and vetting
Volunteers and lawyers are verified before they are given a role. References and safeguarding checks are recorded, and access to case files follows the role that was approved.
3. A named route to report
Anyone can raise a safeguarding concern through the office or the confidential reporting channel. Reports about a child, a woman at risk or another vulnerable person are handled by the safeguarding lead.
4. Confidentiality and protection
We protect the identity of a person who reports a concern. Information is shared only with those who must act on it, and never in a way that exposes the person to retaliation.
5. Informed consent
We explain what we will do with a person's information before we collect it. Where a person cannot consent, we record consent from a parent, guardian or trusted adult and act in the person's best interests.
6. Partners and events
Partners working with us accept our safeguarding standards. Events and training for children or vulnerable adults have a named safeguarding focal person and an agreed reporting route.
7. Learning and review
Concerns and outcomes are reviewed so that procedures and training improve. Records are kept securely and only for as long as the retention rules require.
How to raise a concern
Contact the office and ask for the safeguarding lead. If the concern involves a staff member or volunteer, say so; the report will be handled by someone who is not the subject of the concern.
Office contact details are published on the contact page.
A confidential report about a legal matter can also be submitted through the confidential reporting page. In an emergency, call 112.